Troubleshooting

Canada Post strike service disruption

Contact Wealthsimple

Minimum supported iOS version

Troubleshoot linking your Wise bank account

Avoiding misleading or manipulative trading practices

System requirements to use Wealthsimple

Troubleshoot a SIN error

Troubleshoot a rejected withdrawal

Troubleshoot linking your bank account

Troubleshoot a declined Wealthsimple prepaid Mastercard

Understanding why your order filled at a different price

Resolve a negative cash balance in your chequing account

Troubleshoot a cancelled order

Troubleshoot a negative cash balance in your Wealthsimple Crypto account

Manually verify your identity

Dispute an authorized transaction from your Wealthsimple prepaid Mastercard

Dispute an unauthorized transaction from your Wealthsimple prepaid Mastercard

Resolve a negative cash balance in your investing account

Troubleshoot a rejected deposit

Check the Wealthsimple status page