Subscription and Pricing
Simple, Transparent Pricing
Fidelock offers clear, straightforward pricing for individuals and businesses. No hidden fees, no surprise charges. Choose the plan that works best for your financial management needs.
1. Subscription Plans
Available Plans
Basic financial management features
Enhanced features and premium services
Feature Comparison
Free Tier
- ✓ Core financial management features
- ✓ Basic functionality and tools
- ✓ Standard user support
- ✗ Premium features
- ✗ Advanced capabilities
Paid Tier
- ✓ All free tier features
- ✓ Enhanced functionality
- ✓ Premium features and tools
- ✓ Priority customer support
- ✓ Advanced capabilities
- ✓ Additional services
2. Multi-Platform Subscription Management
Platform-Specific Payment Options
Professional subscriptions can be managed through multiple channels:
- Mobile App: Subscription managed through App Store (iOS) or Play Store (Android)
- Web Platform: Direct subscription management through our website
- Family/Team Sharing: Share Professional features across team members
- Cross-Platform Access: Use on all your devices regardless of subscription source
- Privacy Protection: No financial data shared with payment processing
3. Alternative Activation Methods
Activation Code Terms and Conditions
Professional features may also be activated through activation codes issued by us. The issuance and use of activation codes are subject to the following terms:
Eligible Activation Code Types:
- Corporate Accounts: Bulk licenses for business teams, subject to corporate verification
- Educational Discounts: Special pricing for students and educators, requiring valid educational identification
- Promotional Offers: Temporary access during special campaigns and events
- Gift Subscriptions: Gift codes to share Professional features with others
- Partner Programs: Special access provided through authorized partnerships
Activation Code Usage Terms:
- Activation codes are non-transferable, non-refundable, and limited to single use
- Each activation code has a specified expiration date and becomes invalid thereafter
- Use of activation codes must comply with our Terms of Service and Privacy Policy
- We reserve the right to revoke, modify, or suspend any activation code at any time
- Activation codes may not be used for illegal, fraudulent, or policy-violating purposes
- Bulk activation codes may be subject to additional enterprise agreement terms
Important Notice: Fidelock reserves final interpretation rights and decision-making authority over all activation code programs. We may modify activation code policies, eligibility requirements, or usage terms at any time based on business needs without prior notice. We provide no express or implied warranties regarding the availability, functionality scope, or continuity of activation codes.
For detailed information about activation code applications, volume pricing, and enterprise agreements, please contact our sales team.
4. No Hidden Fees
What We Don't Charge For
Unlike many financial apps, Fidelock never charges for:
- Data Storage: Various data storage and access options
- Basic Support: Standard user support included
- Platform Updates: Regular updates and improvements included
- Security Features: Standard security features always included
- Core Functionality: Basic platform features remain available in free tier
5. Fee Calculation and Billing
Important Billing Information
- Billing Cycle: Monthly subscriptions are billed on the same date each month
- Proration: Mid-cycle plan changes are prorated to the next billing date
- Payment Methods: Credit card, debit card, or ACH bank transfer
- Auto-renewal: All subscriptions automatically renew unless cancelled
- Grace Period: 7-day grace period for failed payments before service suspension
6. Fee Waivers and Discounts
Fidelock may introduce fee discount programs from time to time based on specific circumstances and business policies:
We may periodically introduce various discount policies for educational institutions, non-profit organizations, special groups (such as military personnel and veterans), long-term users, and others, including but not limited to special pricing, fee reductions, loyalty incentives, referral rewards, or limited-time promotional campaigns.
Discount Terms and Conditions:
- Introduction, modification, or termination of all discount programs is entirely at Fidelock's discretion
- Specific conditions, discount amounts, and scope of application are subject to policies in effect at time of launch
- Discounts may have time limits, quantity restrictions, or other usage conditions
- Different discounts may not be used simultaneously unless specifically stated
- Fidelock reserves the right to verify user eligibility and revoke discounts at any time
Important Notice: Currently, no confirmed discount programs are in place. Any future discount policies will be subject to specific terms and conditions at that time. Content in this document does not constitute a commitment or guarantee of any discounts.
If discount programs are introduced, detailed information will be published through official channels. Please monitor our announcements or contact support for updates.
7. Refund and Cancellation Policy
Refund Terms
- Monthly Plans: No refunds for partial months; cancellation takes effect at next billing cycle
- Annual Plans: Pro-rated refunds available within first 30 days
- Add-on Services: Refundable within 7 days if unused
- One-time Fees: Non-refundable after service delivery
Refunds are processed within 5-10 business days to the original payment method.
8. Fee Changes and Notifications
Fidelock reserves the right to modify fee structures based on business needs, subject to the following terms:
Regular Fee Adjustments:
- Subscription Fee Changes: Typically 30 days notice (via email or in-platform notification)
- New Service Fees: Pricing clearly communicated when services are introduced
- Promotions and Discounts: Subject to modification or termination without notice
- Existing Subscription Protection: Paid subscriptions maintain current rates for the duration of their billing cycle, with new rates taking effect only upon auto-renewal
Exception Circumstances:
- Cost increases, currency fluctuations, tax changes, or other uncontrollable factors may require immediate adjustments
- Regulatory requirements or legal changes may necessitate instant fee modifications
- Technical or security upgrade costs may impact pricing structures
Important Notices:
- While we strive to provide reasonable notice, we reserve the right to adjust notification periods when commercially necessary
- Continued use of services or completion of auto-renewal constitutes acceptance of then-current fee standards
- Final interpretation rights over fee change policies belong to Fidelock
- Users who do not accept fee changes may cancel subscriptions before auto-renewal
9. Tax Considerations
Tax-related information regarding Fidelock fees:
Basic Tax Information:
- Fees are typically priced in USD and may not include all applicable taxes
- Relevant taxes may vary based on your geographic location, billing address, or other factors
- Different types of customers may face different tax treatment approaches
- Tax laws and related regulations may change at any time
Important Tax Disclaimers:
- Fidelock does not provide tax advice and assumes no responsibility for any tax implications
- Provision of tax-related documentation or reports will be determined based on actual circumstances and technical capabilities
- Users are obligated to understand and comply with applicable tax law requirements
- For specific tax implications and compliance requirements, consult qualified tax professionals
- Fidelock assumes no legal liability for any consequences arising from tax matters
Note: Tax laws are complex and frequently changing. We recommend consulting professional tax advisors to ensure compliance.
10. Questions and Support
If you have questions about fees or billing:
- Review your account settings and billing history online
- Contact our support team via email or live chat
- Schedule a call with our billing specialist
- Access our comprehensive FAQ section
Last updated: September 27, 2025
This fee schedule is subject to change. Current fees are always available in your account dashboard.